Ex-Ayvens Customer Service Director joins i247 Group
i247 Group, which provides outsourced fleet management and software from Poole, has appointed Steve Jones, who spent three years as Customer Service Director at Ayvens after senior roles at Lex Autolease and LeasePlan, as Director of Operational Excellence and Transformation, reporting to managing director Sam Mason. The press release is published below as supplied.
i247 Group, a provider of technology-driven fleet management solutions, has appointed experienced fleet executive Steve Jones as Director of Operational Excellence and Transformation.
Jones brings three decades of fleet industry experience to i247 Group, predominantly working for leading fleet management companies. His previous roles include senior positions at Lex Autolease and LeasePlan, followed by three years as Customer Service Director at Ayvens.
In his new role, Jones will oversee i247 Group’s day-to-day operations and reshape its operational strategy to support future growth. His remit will include developing new ways to strengthen business performance and enhance the customer experience.
Jones said:
‘I’m delighted to be joining i247 Group. The business is incredibly dynamic, deeply committed to its customers and has ambitious transformation plans. My focus will be on identifying opportunities to improve how we operate, ensuring we remain at the forefront of solutions and deliver the highest standards of service and support. I’m looking forward to helping build the capability and structures needed to support the Group’s exciting future.’
Jones joins i247 Group’s senior leadership team, reporting directly to Managing Director Sam Mason.
Mason commented:
‘Steve brings significant experience from across the fleet sector, including an excellent track record blending customer service, transformational change and business growth. His experience will be really valuable as we continue to strengthen our operational capability and develop our growth strategy, backed by the investment from LDC.’
This latest appointment follows the recent announcement of Phil Greaves joining the Group as Key Account Director and Loren Roche being promoted to People and Culture Leader, as well as Alex Abraham joining as Director of Customer Success from Volkswagen Financial Services earlier this year.
About i247 Group
i247 Group is the UK’s leading technology driven provider of fleet management solutions and custom software for the automotive sector. Combining deep industry expertise with advanced digital platforms, i247 delivers intelligent, data led solutions that keep vehicles on the road for longer.
Based in Poole, Dorset, and operating 24/7, 365 days a year, i247 Group powers the operations of some of the UK’s largest Automotive companies -supporting over one million vehicles nationwide.
Behind the scenes, i247 integrates technology, automation, and innovation to deliver white labelled, outsourced fleet management and bespoke software systems that maximise cost control opportunities, enhance uptime, and transform the way the automotive industry manages mobility.
The Group announced investment to support the company’s growth strategy from private equity firm LDC in March 2026. In the last decade, LDC has invested £717m into technology businesses with a combined enterprise value of £1.9bn and has significant experience in helping automotive businesses to grow.
Sources
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